"GEN ENERGY would like to listen to customers' voice"
The most important goal of our company is "customer satisfaction"
We are doing our best to supply top quality products and service to satisfy our customers.
We will be happy when we see our customers moved by our top quality of products and the best service.
Please refer to IATA regulation as attached.
Just simple as below.
1. You can hand-carry battery packs not more than 100Wh without approval of air line companies. ( Usually upto 5 pcs)
2. You can hand-carry battery packs 100Wh ~ 160Wh with approval of air line companies. ( Usually upto 2 pcs)
3. You can not hand-carry battery packs over 160Wh.
4. You can not send battery packs by checked baggage.